Privacy Policy 2018-06-13T12:41:07+00:00

Ardean respects the privacy of every individual who visits this website and is committed to safeguarding their privacy.

This policy explains what information we gather about you, what we use that information for and who we give that information to. It also sets out your rights in relation to any information that we may hold about you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Ardean may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21st May 2018.

Definitions

Personal Data: any information relating to an identified or identifiable natural person

Processing: any operation or set of operations which is performed on Personal Data or on sets of Personal Data.

Data Subject: a natural person who’s Personal Data is being processed.

Child: natural person under 16 years of age.

We/us (either capitalised or not): Ardean

Data Projection Principles

We promise to follow the following data protection principles:

Processing is lawful, fair, transparent:  Our processing activities have lawful grounds. We always consider your rights before processing personal data. We will provide you information regarding processing upon request.

Processing is limited to the purpose: Our processing activities fit the purpose for which personal data was gathered.

Processing is done with minimal data: We only gather and process the minimal amount of personal data required for any purpose.

Processing is limited with a time period: We will not store your personal data for longer than needed.

We will do our best to ensure the accuracy of data.

We will do our best to ensure the integrity and confidentiality of data.

Data Subjects Rights

The Data Subject has the following rights:

Right to information: meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.

Right to access: meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.

Right to rectification: meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.

Right to erasure: meaning in certain circumstances you can request for your Personal Data to be erased from our records.

Right to restrict processing: meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.

Right to object to processing: meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.

Right to object to automated Processing: meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.

Right to data portability: you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.

Right to lodge a complaint: in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.

Right for the help of supervisory authority: meaning you have the right for the help of a supervisory authotiy. and the right for other legal remedies such as claiming damages.

Right to withdraw consent: you have the right to withdraw any given consent for Processing of your Personal Data.

Who Is Collecting The Data?

The data controller is Arden.

Ardean are business planning and marketing planning consultants. Our registered address is Office C4, The Business Centre, 80-82 Rainey Street, Magherafelt, BT45 5AJ.

If you have any questions about this Privacy Policy, you can get in contact by contacting:

Eilish Devlin, E info@ardeaninfo.com.

What Data We Collect About You

Data You Provide To Us

Visitors to our website can browse this website without entering any personal data and will only need to provide such information when they are completing a contact form or other requests in connection with the services we offer.

That personal information is typically name and email which is necessary for us to deal with your query and is only used in connection with our business.

Data Automatically Collected About You

This includes data that is automatically stored by cookies and other session tools (if you have consented to their use).  IP address, geographical location of where you accessed our website, information about how you use/interact with our website and information about your computer or other electronic device (tablet and browser type).  For more information on our use of cookies, click here.

Information From Our Partners

We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us.  This is either information you have provided them directly with or that they have gathered about you on other legal grounds.  see our list of partners..

Publicly Available Information

We might gather information about you that is publicly available.

What We Do With The Personal Data We Collect

We use your Personal Data in order to:

  • Provide our service to you.  Your data is used to process your contact queries. 
  • Improve the website experience for our users.
  • Fulfill an obligation under law or contract.

We use your Personal Data on legitimate grounds and/or with your consent.

When you send us an enquiry you can opt in to receive marketing communications in relation to our products and services by ticking the relevant boxes. Any details that you give to us via this website or in any other way may be added to our database.  We will then send you the relevant marketing communications, such mailings may include details of our products and services, newsletters, updates and invitations, for the purposes we have asked your consent for, until such time that you remove your consent. In these instances, processing is performed on the basis of your consent.

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests; and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Will The Data Be Shared With Any Third Parties?  How Will The Information Be Used?

We will not share your Personal Data with strangers.  Personal Data about you is in some cases provided to our trusted partners for the purposes of delivering our services, fulfilling any contracts we enter with you, where required by law or to enforce our legal rights.  We only work with processing partners who are able to ensure adequate level of protection to your Personal Data.

Third Party Communications

Any personal information that you provide to us is processed and held on our computer systems and we do not provide your details to third parties for any marketing or promotional purposes, except where you have given your consent.

Analytics

The servers hosting our website may automatically record certain information about you when you use the website, including details of your domain name, IP address, operating system and browser and we may use this information to understand who has seen which pages; the purpose of this is to improve our website. We may use cookies or other similar text files or programs when you visit certain parts of this website. A cookie is a small file that is sent to your browser. It helps us understand your use of this website and enables you to access, navigate and use the services provided on the website. For information about blocking the use of cookies, please refer to the help facility on your internet browser. Please note that if you block cookies you may not be able to access certain sections of this website.

Service Providers

Only when necessary to deliver our services and run our business, we share your information with various providers who will act as data processors. These include:

Email marketing providers via Mailchimp, a fully gdpr compliant platform, see their privacy policy here.

Hosting providers via 1and1, a fully gdpr compliant platform, see their privacy policy here.

Hyperlinks

Our website may contain hypertext links to external websites; we are not responsible for and accept no liability in relation to these websites or their contents. You should read any applicable privacy policy on any such website.

Sharing your information for legal reasons

Ardean will share your information when required to do so in order to comply with a common law or statutory obligation. For example, this may include information surrounding criminal acts or threats to public security.

How We Secure Your Data

Ardean respects your data and have put in place suitable physical, electronic and managerial procedures to safeguard against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.  We use safe protocols for communication and transferring data (such as https).  We monitor our systems for possible vulnerabilities and attacks.

Special Category Data

Ardean not collect special category data as a matter of course.

Children

We do not intent to collect or knowingly collect information from children.  We do not target children with our services.

How Long Will The Data Be Stored For?

We will keep hold of your data for no longer than necessary. The length of time we retain it will depend on any legal obligations we have (such as tax recording purposes), the nature of any contracts we have in place with you, the existence of your consent or our legitimate interests as a business.

Contact submissions are held on email.  Emails are retained for 7 years and access is restricted to the management team.

How Can The Data Subject Raise Concerns And Complaints?

We will take all reasonable steps to keep your personal information accurate and, where necessary, up to date. If you believe that any of the information that we hold about you is incorrect, please contact us. You also have a right to request a copy of the personal information that we hold about you; if you would like a copy of that information, again, please contact us.

If you have concerns or questions over the collection, storage or processing of your data, or any questions on our use of the information or want to contact us with respect to this policy, you are encouraged in the first instance to contact a member of staff to discuss and resolve any issues, or please send an email to us at info@ardeaninfo.com or a letter by post to us at Office C4, The Business Centre, 80-82 Rainey Street, Magherafelt, BT45 5AJ.